Terms of Service

All sales are final. No refunds, returns, or exchanges.

Each piece at Cosmic the Oasis is crafted with intention, and we do not offer refunds or exchanges for any reason, including sizing issues. Please review product details carefully before purchasing.

If you receive a damaged or incorrect item, contact us at cosmicglobalmedia@gmail.com within 48 hours of delivery with your order number and photos, and we will assist accordingly.

By shopping with Cosmic the Oasis, you agree to:

  • Respect our no-refund policy (store credit only).
  • Accept that drops are limited and may sell out quickly.
  • Understand that shipping times may vary due to high demand.
  • Acknowledge that Cosmic the Oasis is not responsible for lost or stolen packages once marked as delivered.
    • We collect personal information only to process orders and improve your shopping experience.
    • We do not sell or share your info with third parties.
    • Payments are secured and encrypted for your safety.

      Your data is yours, and we respect that.

Contact Us

If you have any questions about our policy, feel free to reach out to our support team at cosmicglobalmedia@gmail.com

By placing an order with us, you agree to our return and shipping policies. 

We’re here to create the oasis—thank you for being part of it.