FAQs

FAQs

Where is Cosmic the Oasis based?
We’re proudly based in Atlanta, GA—where creativity fuels every drop.

 

Do you offer refunds?
Due to the nature of our products, all sales are final. We do not accept returns, exchanges, or refunds on any items.

 

How long does shipping take?
Domestic orders: 5-7 business days
International orders: 7-14 business days

 

Can I change my order after placing it?
Orders cannot be modified once placed, so double-check before checkout.

 

How do I contact customer support?
Hit us up at cosmicglobalmedia@gmail.com —we got you.